Question 1

How do I buy something?

Accepted Answer

If you'd like to purchase a particular item, simply follow the link on the product's page to its equivalent on my Etsypage, and you'll be able to buy it there.

Question 2

Can I buy a gift card?

Accepted Answer

This is something I'm working on - please stay tuned!
 
I'll announce these on my Instagram and Facebook so make sure you're following those for the release.

Question 3

What is the cost of shipping, and how do you work this out?"

Accepted Answer

For more on prices, please pop over to my shipping page. 
 
The shipping cost covers the price of packaging, the time it takes me to carefully pack your order, and the price of postage.

Question 4

Do you do ship internationally?

Accepted Answer

For now I'm going to stay within the UK for shipping, but International Delivery is something I'm working hard on to get ready for December orders.

Question 5

How long does it take for me to get something?

Accepted Answer

Once you've placed your order on my Etsy, I'll try to get it to you in five working days. If you need something sooner, you can choose express delivery and it'll be with you within two working days.

Question 6

What's the last date I can order something before Christmas?

Accepted Answer

The cut off date for Christmas orders is Friday 18th December, at 4pm.
 
Anything ordered before this will be put in the post on Saturday 19th, to arrive between Monday 21st - Wednesday 23rd December.
 
Anything after, I'll give it my best shot, but can't guarantee it'll arrive on time!

Question 7

Do you do commissions?

Accepted Answer

I sure do! But, as always, terms and conditions apply:
 
Please note that if you're looking for a particular shaped item that I don't already stock, it'll take a lot longer for me to make as I have to form the clay and then dry it slowly and fire it in the kiln before I can paint it. 
 
If you're looking for a badge, pair of earrings, or something else that I already make but with your own words / images then get in touch and we can have a chat about what you're after.

Question 8

How long have you been working with ceramics?

Accepted Answer

When I was a wee nipper, my mum used to go to pottery classes and occasionally she'd take me along if I was lucky. I loved that I was allowed to get messy in a creative way, so when I left retail and the chance came to apply to my local pottery cafe I seized the opportunity.
 
In my two and a bit years there, I've been taught how to centre, throw, and handbuild by a variety of talented colleagues, and now am delighted to be passing on this knowledge to newer work pals and customers who I teach to throw.

Question 9

Why ceramics?

Accepted Answer

It's the oldest trick in the book - work with something you know!
 
Plus, I enjoy it, which is a big bonus. I love the plasticity of clay, and all of the wonderful transformation it goes through to get to the finished product. There's something special about the ritual of a long sequence of events that's made up of smaller processes.

Question 10

What's the process of making a pair of earrings or pin badge?

Accepted Answer

Buckle up, it's quite a long one. 
 
First, I design what I'm going to make: the size, shape, colour, pattern, and whether it'll be a pin, a pair of earrings, or something else entirely. 
 
When it comes to making, I wedge the clay, to ensure there are no air bubbles. If there were any left in the clay, they'd explode in the heat of the kiln, ruining not only that piece of work, but many around it. 
 
Next, I roll a slab of clay out, constantly flipping it to make sure it's perfectly even. I cut out whichever shapes I'm making that day, either by hand, or using a moulded cutter. I let these shapes dry out for a few hours, before smoothing their edges, poking holes if necessary, and adding any stamped lettering they may need.
 
The pieces are then dried out for a few more days, until they're not squishy at all. At this point they're very very very brittle and delicate, so I have to load them into a bisque kiln super carefully. This bisque kiln fires overnight, and gets as hot as a volcano! 🌋 In this heat, any remaining water molecules evaporate, and the clay turns from light grey to a lovely creamy colour. 
 
Once the pieces have cooled, they're painted with underglazes. I then cover them with a clear glaze, and load them in a second kiln. In this one, nothing can touch anything else, or the glaze will melt and fuse pieces together! The kiln fires overnight again, and gets lovely and hot to make the glaze all shiny. ️‍🔥
 
I then assemble the final product by attaching metal fixtures. Et voila, a handmade, entirely unique little accessory is ready for you to enjoy.

Question 11

How is this a sustainable, eco-friendly business?"

Accepted Answer

Before its first firing, clay can be endlessly reused: any scraps and offcuts can be submerged in water to take on its plasticity again, before it is dried out and wedged to be used to make something new. 
 
I often mix my underglazes with water in order to use as little paint as possible. 
 
Any firings are done in kilns that are already nearly full with other items - because my pieces are so small they take up very little space. This saves on the use of electricity. 
 
All my packaging is eco-friendly: either reused, or recycled. The fun confetti is entirely biodegradable. The only thing I'm still working on is the glue on my stickers.

Question 12

Are your products vegan?

Accepted Answer

The short answer is yes!
 
The long answer:
 
The clay is made from naturally occurring elements that are scooped up from the earth, and then filtered repeatedly to make them usable. 
 
The paints are non-hazardous water based mixtures of ceramic material containing nonleaded frits, clay and other minerals and color pigments. 
 
The glaze is mixture of various elements, but contains no bone-ash. 
 
The jewellery glue I use is G-S Hypo Cement Glue, which is listed as vegan.

Question 13

Any other questions?

Accepted Answer

You can email me at heyjujumi@gmail.com and I'll get back to you in a jiffy.

FAQ